It's been 2 days since I made the report regarding Persona not being able to verify my age through my personal ID, I had no answer from staff just the automated message.

I paid for this fucking service and there's no answer whatsoever. I feel scammed and I can't get a refund for my subscription.

If anything they should hire more people to look on this issue or make it easier for us users. The money is there and it's disrespectful that we have to voice out this kind of things.