The automated system Persona uses fails to identify any form of ID I provide. Despite using every form of ID that’s available to me and trying it under different lighting conditions I get the same result.

This system seems to have no way of falling back on some other form of age verification. The extent of customer support I’ve gotten on this subject so far is being told to try again.

Are there plans to provide alternative methods of age verification so that people don’t get unfairly excluded through no fault of their own?