Unavailable / non-existent avatar products are listed in the Shop
tracked
WubTheCaptain
- Open VRChat
- Navigate to Avatars from Quick Menu
- Navigate to Shop (avatars shop)
- Check the "New" category ("View All")
- Try to click on a few avatars until you find unobtainable avatar products with avatar visibility set to Private (?).
Affected avatars/products:
- Eldritch Low Poly Plushies˸ Mouse Opossum Ver (avtr_0c344df6-2b19-4d6b-9276-baee5938bebf) by EldritchElias (prod_bfe7407d-40b2-407c-bc6f-53a04aa39e1e)
- Eldritch Low Poly Plushies˸ Water Opossum Ver (avtr_4550a6c5-a131-4fda-affe-d6aef1e9dff0) by EldritchElias (prod_6d4af10f-9400-41d7-82cb-d998506e7145)
This is reproducible consistently with affected products and persists with client restarts.
Using the Private Avatar Information Leak bug to view the metadata of these avatars via HTML meta tags, the avatars seem to exist under said ID, but may be set to Private status / require a purchase.
Expected behavior: "That listing doesn't exist․ It may have been removed․" message or similar indicating temporary (or permanent) product listing unavailability. Alternatively, not listed in the shop at all.
Actual behavior: Listed in the Shop with a name and thumbnail, but "Avatar Not Found" once clicked. (not accurate) Clicking on an avatar changes the listing to "Unavailable". The "That listing doesn't exist․ It may have been removed․" response from API is not displayed in the client for the product listing.
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amygination
I had this issue too and it sometimes still reoccurs.
What I found helped remove the listings appearing on the store after setting them back to draft was playing with tags? Don't ask how or why, but changing the tags stopped my avatars appearing on the store.
Could have just been a fluke though.
At least it looked that way to me when I was doing some testing with a customer.
StormRel
marked this post as
tracked
EldritchElias
These avatars had an issue that i only caught just after setting up the listings. I then moved the avatars back to the "draft" stage to remove them from the marketplace while waiting for the avatar updates to be approved. It is weird that they are still showing up though
WubTheCaptain
I've waited > 12 hours since my first discovery of this bug, and yes they're still showing up.
2026.04.11 19:39:32 Error - [API] [3259, 404, Get, -1 https://api.vrchat.cloud/api/1/avatars/avtr_0c344df6-2b19-4d6b-9276-baee5938bebf] Abandoning request, because - Avatar Not Found
2026.04.11 19:39:32 Error - [API] [3260, 404, Get, -1 https://api.vrchat.cloud/api/1/avatars/avtr_0c344df6-2b19-4d6b-9276-baee5938bebf] Abandoning request, because - Avatar Not Found
2026.04.11 19:39:32 Error - [API] [3261, 404, Get, -1 https://api.vrchat.cloud/api/1/listing/prod_bfe7407d-40b2-407c-bc6f-53a04aa39e1e?hydrateProducts=true] Abandoning request, because - That listing doesn't exist․ It may have been removed․
WubTheCaptain
cc: EldritchElias