Occasional Server Lag
complete
Jasper Raine
So this issue is in build 801 and likely to affect other builds. Occasionally while hanging out I've noticed that sometimes everyone in the room will suddenly freeze and go quiet for a couple of seconds as if I lost internet connection, then everything suddenly attempts to catch up. I thought it was just me at first, but my friends and I figured out it actually affects everyone in the room at the same time, sometimes even resulting in broken mics. It's entirely possible this is due to the networked IK system, but could also be something else entirely, so it's worth looking into. And once it starts happening it keeps happening until you switch worlds.
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Tupper - VRChat Head of Community
complete
We're not seeing this nearly as often anymore. Our providers are continuing to look into this and we're helping out, but I'm going to mark this as complete for now.
That being said, you might still rarely run into it-- but rest assured we're still working on this issue. Its just hard to call network issues "completed", as they'll always exist in some form! :P
Tupper - VRChat Head of Community
We've been investigating this for a bit, and we believe that it has something to do with networking in general, not a specific networked component.
We've been making changes over the past week that should help with reducing this. Local network problems (where local is anywhere between you and your ISP's connection out to the internet) won't be improved by this work, but we've been monitoring our network's general status to see how this is improving.
Jasper Raine
Tupper - VRChat Head of Community: Thanks. I've actually been seeing it less recently, so I know it's starting to work on my end!
狐小百合
Does this happen almost every time someone switches to an avatar none of you have yet?
·yamiM0NSTER
狐小百合: it happens even with just 2 people on map talking
Jasper Raine
狐小百合: Actually I haven't seen it happen when people are switching avatars. It's always when we're hanging out and just talking.
Laser
Yep have noticed the same along with sometimes randomly being disconnected and then rejoining..when that happens it's likely to happen to others on the servers too. Its quite common and happens near daily.
ExDe707
Has happened yesterday. On random occasions, people would stop moving for a good while but are still able to communicate (not always). In other occasions, the majority of people would get disconnected from an instance, leaving only a few behind. Happened around 12am-2am UTC.
Tupper - VRChat Head of Community
tracked