Vrchat+ benifits not applied despite active subscription
~
~Retheco~
Description
Im locked out of vrchat+ benefits despite having paid and using it 3 days ago, when i try to purchase it again, it says i already have an active subsciption, yet i still dont have the benefits
Reproduction Steps
None, im locked out, idk what happened. I tired clearing caches, clearing user data, logging out and in, restarting pc, clearing cache through file explorer by deleting cache folders, no dice.
Details
- Category: Other
- Frequency: Once
---
platform: PC (platform: Windows, store: Steam, headset: None)
rawPlatform: WindowsPlayer
clientVersion: 2026.3.2p1-1902-20253ca7ae-Release
unityVersion: 2022.3.22f2-DWR
In-Client Report
---
Log file:
output_log_2026-09-07_20-22-53.txtLog In
StormRel
Please make a support ticket so they can help you resovle VRC+ issues! https://help.vrchat.com/hc/en-us/requests/new
StormRel
Please make a support ticket so they can help you resovle VRC+ issues! https://help.vrchat.com/hc/en-us/requests/new
StormRel
Merged in a post:
VRC+ Active Subscription
T
ThatThatcherUK
Description
I've tried renewing my VRC+ subscription after having it gifted to me for a while. The menu to buy the service says I already have an active subscription despite not owning it
Reproduction Steps
Be gifted a subscription while owning your own subscription prior to it happening. Unsure as to whether it's a temporary bug but it's been a few days
Details
- Category: Other
- Frequency: Once
---
platform: PC (platform: Windows, store: Steam, headset: None)
rawPlatform: WindowsPlayer
clientVersion: 2026.3.2p1-1902-20253ca7ae-Release
unityVersion: 2022.3.22f2-DWR
In-Client Report
---
Log file:
output_log_2026-09-09_14-46-49.txtWubTheCaptain
A similar report from 3 days ago: https://feedback.vrchat.com/bug-reports/p/vrchat-benifits-not-applied-despite-active-subscription
WubTheCaptain
https://vrchat.com/api/1/profile/usr_1ceb84e7-fdcd-4358-9450-b6d8a7440f84 reports
"hasVrcPlus": false
.