Canny Auto Redirect not working
needs more information
Tony_Lewis
Due to recent canny URL change on some board, legacy canny can nolonger open with link shared.
(Example)
=Before=
=Now=
Log In
ᴋᴀᴡᴀ
Related: famous post about EAC is no more accessible:
StormRel
Back with an update!
I have worked with the Canny team get old posts to redirect. I've already tested out some of the provided links and they should be working. Please let me know if they are working for you guys!
However, any links pointing to the Canny subdomain https://vrchat.canny.io will not redirect to the VRChat custom domain https://feedback.vrchat.com. This is the issue with one of the the provided problem links (the "Please add EventTiming.PostLateUpdate" post). To be honest, I'm not even sure how you got a link with that domain.
I have notified Canny we'd like this redirect feature, but it is not something the VRChat team can change. Please let me know if there are any other issues.
Hackebein
It seems like that all links i had on hand are working again. Thanks for that.
The redirect feature would be a nice cheery
> To be honest, I'm not even sure how you got a link with that domain.
I got that domain multiple times over the last years. I got it for example once from Support when feedback.vrchat.com were not working but vrchat.canny.io were working. I also saw people posting one or the othere in discords. There are at least some People who are using vrchat.canny.io.
StormRel
Hey everyone!
I’ve been looking more into the issue with old link redirects not functioning correctly. I was able to pinpoint the problem and communicate it to the Canny website team. They are working to address it, but it will take more time.
For the time being, you can find your old posts by searching with the post title or switching out the board name in the url.
I’m going to leave this post open as it is actively in progress.
Scout - VRChat Head of Quality Assurance
needs more information
The consolidation of the Canny caused some known issues with redirects. Part of this is the changes we have made, and part of it is how Canny handles redirects. Currently, we have limited control over this issue. However, we think we've resolved the link issues for the "Udon closed alpha feedback" posts as well as the "Groups" posts. Direct links to the legacy boards will not work, only to the posts that have now been moved. With your assistance, we can gradually address other malfunctioning board links.
I need some more information from you. Please share a link to a post that isn't working correctly. For each affected board, just one link is sufficient to help us identify the specific board links that are problematic for you.
Reimajo
Scout - VRChat Head of Quality Assurance: The one mentioned already (https://vrchat.canny.io/vrchat-udon-closed-alpha-feedback/p/please-add-eventtimingpostlateupdate) gives me a "You do not have permission to access this page" error now instead of the previous one, so the solution did something, but it is still not working fully
Scout - VRChat Head of Quality Assurance
Reimajo: That's some progress at least. We will continue to work on it this week.
Tony_Lewis
Scout - VRChat Head of Quality Assurance: some group canny listed here also not redirected.
Tony_Lewis
Scout - VRChat Head of Quality Assurancehttps://vrchat.canny.io/open-beta/p/1431-the-parameters-of-the-last-avatar-used-are-not-saved
Seems this one is broken.
StormRel
closed
Reimajo
StormRel: What does "Closed" mean in this regard? The issue is still there
StormRel
Reimajo: The old board url should have been /vrchat-udon-closed-alpha-bugs not /vrchat-udon-closed-alpha-feedback . If you go to https://feedback.vrchat.com/vrchat-udon-closed-alpha-bugs/p/add-select-node it should redirect correctly.
Fujisawa
StormRel: The /vrchat-udon-closed-alpha-feedback did indeed exist. Could it be that /vrchat-udon-closed-alpha-bugs and /vrchat-udon-closed-alpha-feedback were integrated into /udon?
Evidence of its existence is easily found with a simple search:
Reimajo
StormRel: This Canny here is about old URLs not working anymore. We have discord channels where we collected relevant Cannys over the years and none of those "old" links work anymore now. One example: https://vrchat.canny.io/vrchat-udon-closed-alpha-feedback/p/please-add-eventtimingpostlateupdate (this was a real URL for several years).
So I don't understand why this Canny here got closed. Almost all my URLs start with
/vrchat-udon-closed-alpha-feedback
and I collected them from 2020 - 2022/vrchat-udon-closed-alpha-bugs
was a different board back then for actual bugs, while /vrchat-udon-closed-alpha-feedback
was for feature requests.Those two boards got merged into one now, named
Udon
, but only one of the old URLs redirects to the new board, the other one is broken.Tony_Lewis
Reimajo: exactly, URL get missing instead redirected is main point of this canny and this issue still not solved.
Tony_Lewis
Group also seems missing.
StormRel
tracked
Tony_Lewis
Seems to be "vrchat-udon-closed-alpha-bugs" be working but "vrchat-udon-closed-alpha-feedback" is not working.